Oculus Quest 2: Go-To-Market

THE CHALLENGE: PREPARING TO CROSS THE CHASM OF TECHNOLOGICAL ADOPTION
In October 2020, Quest 2 launched into a consumer market that was curious about VR but still believed this was a product for PC Gamers and early adopter techies. Oculus had already shipped the original Quest. The hardware worked. But VR as a category still carried the weight of its own hype. But with Quest 2, momentum was growing, and it was time to ride the wave of adoption from appealing to an early adopter audience, to now focus on the mainstream. It was time to cross the chasm.

We weren't just selling a new headset with Quest 2. We were asking people to believe that virtual reality had finally arrived — that it was real enough, fun enough, and socially legitimate enough to justify attention from the mainstream, not just from PC Gamers. This was a different ask than what we achieved with Rift, and it required a different kind of marketing.

As a PMM managing Oculus's AAA gaming portfolio during the Quest 2 launch, I was responsible for selecting and positioning the titles that would carry that argument. Not assembling a library — building a story. One where every game served a specific role in transforming consumer skepticism into conviction.

AUDIENCE STRATEGY: WHO I WAS BUILDING FOR?
The Quest 2 consumer was not one person. The launch had to speak to at least three distinct audiences — each requiring a different kind of proof.

Primary:

  • The Curious Early Adopter — already interested in VR, looking for evidence that this generation of hardware had finally crossed the threshold. They needed to see something they'd never seen before.

  • The Skeptical Mainstream Gamer — familiar with VR for gaming but needed a recognizable reason to trust VR as a platform over PC and console. They needed something they already loved as an on-ramp.

  Secondary:

  • The Social/Casual Player — looking for something fun, accessible, and shareable. Less concerned with technical fidelity; more concerned with whether their friends would get it.


I selected for hero placement in the campaign that specifically appealed to these audiences. I thought about how each was positioned, and which channels carried each title's story, and how they fit into the larger hardware marketing strategy for the Quest device itself. A game that gave a skeptic permission to believe was not the same game that made an early adopter excited — and both had to be in the lineup.

THE CONTENT STRATEGY: A FRAMEWORK ANCHORED IN TWO PILLARS
The portfolio strategy I built for Quest 2's launch was organized around a deliberate framework with two pillars.

Pillar 1 — Name Recognition Titles: games with existing IP equity that could transfer consumer trust to the platform. These titles answered the question: are the IP that I love on console and PC invested in VR as a platform?

Pillar 2 — A Paradigm-shifting Immersive Portfolio: VR-native experiences that demonstrated the power of immersive gaming, and how this was only possible on Quest. These titles answered the question: Why should I shift to this new gameplay paradigm? Why is it more powerful, exciting and fun than what I can achieve on console or PC?

THE EXECUTION: TITLE BY TITLE
Pillar 1: The Familiar Made New
The Walking Dead: Saints & Sinners was the anchor credibility title. Built over a decade across comics, television, and games, The Walking Dead IP carried a level of mainstream recognition that was now a household name, and the idea of a horror title being more horrifying in the immersive format of VR was an easy argument to make. Placing it at the center of the Quest 2 campaign said to skeptical consumers: something you already trust is here, and it’s scarier in VR. 

The Walking Dead: Saints & Sinners was integrated into both the "First Steps" launch anthem video, and the "Play for Real" campaign, spanning static and cinemagraph creative, Instagram and Facebook filters, influencer executions, and performance media. The title continued to anchor static and organic placements throughout the launch window.

Myst served a similar function for a different audience: the PC gaming enthusiast with a long memory. Its arrival on Quest 2 was a signal that the platform was serious — that it could deliver the kind of experience that defined a generation of gaming.

Pillar 2: Paradigm-Shifting Immersive Portfolio
Beat Saber was the clearest proof-of-concept for what VR uniquely enables. No screen, no controller, no console could replicate the full-body, music-synchronized physicality of Beat Saber — and by 2020 it had become the de facto shorthand for "this is what VR actually feels like." Its presence in the launch lineup wasn't just commercially strategic; it was definitional. Beat Saber was the game that made the promise of VR legible to people who had never tried it.

POPULATION:ONE represented something different entirely: game design with no precedent outside of VR. BigBox VR built a full battle royale — vertical traversal, free flight, destructible fortress building — from the ground up for virtual reality, with more players supported than any other game had achieved before in VR. These weren't ported mechanics. They were experiences that only existed because of what VR made possible. Where TWD: Saints & Sinners said "you know this," POPULATION:ONE said "you have never seen this."

Other titles in the launch lineup — Real VR Fishing, The Climb 2, Pistol Whip: 2089, Warhammer 40,000: Battle Sister — each expanded the portfolio's genre range, demonstrating the breadth of the content ecosystem to consumers who weren't sure whether VR had something for them specifically.

BRAND DEVELOPMENT FOR NASCENT STUDIOS: THE POPULATION: ONE CASE
For a title like POPULATION:ONE — built by a small, independent studio without an established marketing infrastructure — my role extended well beyond GTM coordination. I managed the game's brand development alongside its launch.

This meant working closely with the BigBox VR team on asset direction, messaging frameworks, and how the game appeared in platform-level marketing. The strategic tension was real, POP:ONE needed to stand on its own as a destination title, with a brand identity distinctly its own. At the same time, it was being asked to carry part of Quest 2's product argument — to demonstrate what VR-native game design could achieve at its ceiling.

Getting that balance wrong in either direction would have damaged both. Subordinating the game's identity to the platform's story would have made POP:ONE feel like a feature, not a destination. Over-indexing on the title's brand at the expense of the campaign's coherence would have weakened the launch narrative overall.

I held that tension deliberately. POP:ONE appeared in hero placements across the "First Steps" anthem video and at Facebook Connect — but always positioned as something players would return to long after the launch moment had passed. The brand equity we helped BigBox VR build during the launch window was designed to be theirs to keep.

RESULTS: WHAT WE SHIPPED

  • Announced 9 titles and major game updates at Facebook Connect / OC7 for the Quest 2 launch — managing developer relationships, press kit assets, and comms alignment across every title

  • Integrated 5 titles into the "First Steps" Quest 2 anthem commercial

  • Executed full "Play for Real" campaign featuring key titles across static creative, cinemagraphs, Instagram/Facebook filters, influencer activations, performance media, and reservable media partnerships with VOX, Genius, Complex and others

  • Secured a last-minute opportunity to launch a Beat Saber Music Pack with international sensation BTS — driving millions of dollars in content sales, the highest of any Beat Saber music pack at the time

The process I implemented established a new marketing framework and GTM process that became the operational baseline for 15+ product marketers in the years that followed as they approached the methods for integrating the content slate into the Quest hardware GTM story, and in dedicated title launches.

WHAT I LEARNED: PRINCIPLES THAT STILL APPLY

  1. A hardware launch is always a content argument. Specs don't sell devices — stories do. The job of a content portfolio in a hardware GTM is to make the product promise tangible. Every title I selected was, in effect, an answer to the consumer question: what will I actually do with this thing? What is it good for?

  2. Curation is a positioning act. Choosing which titles appear in hero placements isn't editorial — it's brand strategy. Each game that appears alongside the hardware is an implicit claim about what the platform stands for. I treated selection with the same rigor I'd apply to any positioning decision.

  3. Brand development for emerging studios requires partnership, not production. Working with POPULATION: ONE wasn't a matter of briefing an asset and reviewing a deliverable. It was building a relationship with a studio that was figuring out its own identity in real time — and making sure the platform's marketing amplified, rather than absorbed, what they were creating. The goal was always for them to walk away from launch with something that was theirs.


Oculus Rift: Building Demand for a nascent product - Virtual Reality

THE CHALLENGE: BUILDING DEMAND FOR A PRODUCT NO ONE UNDERSTOOD YET
In 2017, consumer virtual reality was one of the most exciting — and most misunderstood — product categories in tech. Oculus had shipped the Rift. The hardware was real. The games were real. But the mass market didn't have a framework for understanding what VR actually was, let alone why they needed it.

We weren't competing with another gaming peripheral. We were competing with consumer skepticism, vague sci-fi associations, and a price point that demanded serious justification. Our job wasn't just to sell a product — it was to define a category, build belief, and earn a seat at the table next to the PlayStation and Xbox.

That's the context in which I led the strategic development and execution of "Step Into Rift" — Oculus Rift's first fully integrated brand campaign — as Account Lead at space.camp, the dedicated agency division I helped build from the ground up inside Ayzenberg Group to service the Oculus account exclusively.


AUDIENCE STRATEGY: WHO WERE WE BUILDING FOR?
Before we could write a line of copy or brief a single creator, we needed to know exactly who we were talking to — and in what order.

We identified four audience segments, with clear primary and secondary prioritization:

Primary:

  • PC Gamers — the most natural hardware fit; as they had already invested in high-performance gaming rigs that could run the device.

  • Tech Enthusiast Gamers — early adopters primed to lead cultural adoption once we crossed the chasm.

  Secondary:

  • Tech Enthusiast Non-Gamers — curious but needed proof of relevance

  • Console Gamers — more skeptical; lower priority for initial awareness push

This tiering wasn't academic. It shaped every channel decision, every influencer brief, every media buy. We couldn't be everything to everyone. We needed to plant the flag with the audiences most likely to believe — and most likely to influence others.

THE STRATEGIC PLATFORM: "STEP INTO RIFT"
The core insight behind "Step Into Rift" was simple but hard-earned: VR couldn't be explained — it had to be experienced. And since most consumers couldn't walk into a store and try it, we had to bring the experience to them.

Our positioning: "Rift delivers the most transportive experiences in virtual reality."

Our tagline: "Step into Rift."

Both were deliberate. "Transportive" named something real — the feeling of being physically present somewhere else — without requiring the consumer to already understand VR. "Step into" made it active, inviting, and human. It wasn't "Experience Rift" or "The Future of Gaming." It was an invitation. Come in.

The campaign rallied around "Go Big" titles — priority game launches like Lone Echo, Robo Recall, Echo Arena, and The Unspoken — titles that demonstrated what the platform could actually do at its best. Rather than lead with hardware specs, we led with moments: the ones that made players forget where they were.

The campaign strategy had five pillars:

  1. Expand and elevate the brand through a premium, "Go Big" title-anchored campaign

  2. Activate paid media on high-intent gaming and tech properties (expansionary targeting)

  3. Build and manage the @OculusRift social presence as a peer — talking to gamers like a gamer

  4. Develop a trusted influencer ecosystem on YouTube, the primary research channel for this audience

  5. Leverage key promotional moments (Amazon Prime Day, Holiday) to convert intent to purchase

THE DISTRIBUTION STRATEGY: TRUSTING THE CREATOR
Here's what we knew about our audience: they didn't trust brand advertising. PC Gamers and Tech Enthusiast Gamers are among the most ad-skeptical consumers in any category. They do their research. They go to YouTube. They trust creators — people who've spent hundreds of hours in the exact games and gear they're considering.

That's why influencer marketing wasn't a channel add-on for "Step Into Rift." It was a strategic cornerstone.

I oversaw the development and execution of a structured influencer ecosystem through space.camp's ION division — a dedicated talent and content team that managed influencer discovery, partnerships, talent relationships, and livestream orchestration end-to-end.

The model we built:

  1. Curated creator network — We didn't spray and pray. We identified and cultivated a network of PC gaming and tech-focused YouTubers whose audiences mapped precisely to our primary segments. These weren't mega-influencers with diffuse audiences — they were credible voices in the specific communities we were trying to reach.

  2. Content-first briefs — Influencers weren't handed scripts. They were given game access, context, and creative latitude to produce authentic content that reflected their genuine reactions. The brief was always: show what it actually feels like to play this in VR.

  3. Rift Streams — We developed a distinctive livestream format where influencers recorded gameplay at our studio, then broadcast it live on the Oculus Rift Facebook page while the influencer engaged with the audience in real time. This created a hybrid owned/earned media moment: brand-controlled amplification with creator-level authenticity.

  4. Cross-channel amplification — Influencer content fed the paid media engine. High-performing creator content was amplified through paid social and digital display to extend reach beyond organic audiences.

  5. Continuous optimization — The agency ran a "Listen → Create → Share" feedback loop: real-time social listening and performance analytics informed which content types, game titles, and creator formats were resonating — and we updated briefs accordingly.

RESULTS: WHAT WE BUILT
Over the 2017–2018 campaign cycle (encompassing Step Into Rift and its evolution into Change the Game.), we delivered:

From Influencer Marketing:

  • Hundreds of creator campaigns

  • Thousands of pieces of content produced

  • Over 100M total views

  • Thousands of total engagements

From Paid Media:

  • Over 20 multi-variant media campaigns across 22 global regions

  • Billions of impressions

  • Millions of site visits

  • Direct sales at a very healthy ROI

From Owned Social:

  • Launched dedicated Facebook, Twitter and Instagram channels

  • Drove hundreds of thousands of new followers

  • Millions of views

  • Hundreds of thousands of engagements

Our Creative Output:

  • 2 anthem commercials

  • 14 pieces of static key art

  • 17 marquee game trailers

  • 1 experiential activation at The Game Awards

WHAT I LEARNED: PRINCIPLES THAT STILL APPLY
Looking back, a few things made this work — and they're as relevant now as they were then:

  1. Category creation is a storytelling problem first. When no one has language for your product, your job is to give it to them. Every positioning decision, every creative choice, every influencer brief was in service of one question: after someone sees this, do they understand what VR gaming actually is and why it matters?

  2. Distribution strategy is product strategy. Choosing to bet on YouTube and creator content wasn't a media tactic — it was a recognition that trust, not reach, was the constraint. We could buy impressions. We couldn't buy credibility. The influencer ecosystem was how we earned it at scale.

  3. Audience precision beats audience breadth. We chose depth over diffusion — going hard on the audiences most likely to convert and most likely to influence others. That focus made everything sharper.

  4. Great creative campaigns require great infrastructure. "Step Into Rift" wasn't just a tagline — it was a system: influencer briefs, production workflows, social listening loops, media amplification, analytics feedback cycles. I was responsible for building and running that system alongside an exceptional cross-functional team.

  5. The brand story has to evolve as the category does. "Step Into Rift" did the job of planting the flag. "Change the Game" did the job of deepening the relationship. Knowing when to evolve the story — and how — is as important as getting the original story right.

CSR2: Ultimate Racing Challenge wins a Shorty Award

Worked with the ION team at Ayzenberg Group to develop an integrated social and influencer campaign to promote the sequel to the global mobile racing game, CSR. This campaign was developed for agency client Zynga, partnering with Natural Motion Games. It won a 2017 Shorty Award in the category of Best Game Apps, and won a Bronze distinction in the overall Games category.

View the case study

"LET'S TALK MUSIC" SERIES AT LOS ANGELES COLLEGE OF MUSIC

Led a team at LACM and Jensen Communications, to promote LACM's ongoing "Let's Talk Music" series and worked with a digital video team to bring the series online using YouTube's "Streaming events" feature. Promoted both the live audience element (which was open to the public for free with RSVP), the livestream, and media coverage both before and after the event. 

View all LACM "Let's Talk Music" recorded interviews

Media Coverage:
San Gabriel Valley Tribune - What rocker Joe Walsh had to say to aspiring musicians in Pasadena
Pasadena Now - Los Angeles College of Music's "Let's Talk Music" Series Hosted Legendary Drummer Stewart Copeland
Music Connection - L.A. College of Music (LACM) Hosts An Evening with Gavin Rossdale
TheSoundLA.com - Joe Walsh To Do Special Q&A Event At LA College of Music
Reuters - Los Angeles College of Music's "Let's Talk Music" Series Hosts Joe Walsh In Conversation for Live Audience & Online Viewers

Academic Research Reporting - Red Hen Lab: Summer of Code 2015

Working with UCLA Communication Studies and Professors Francis Steen and Mark Turner, organized results for the Red Hen Lab Consortium's submission to Google Summer of Code 2015. The Distributed Little Red Hen Lab is an international consortium for research on multimodal communication. They develop open-source tools for joint parsing of text, audio/speech, and video, using datasets of various sorts, most centrally a very large dataset of international television news called the UCLA Library Broadcast NewsScape

The report can be found here.

Read more about The Distributed Little Red Hen Lab here. Read more about the UCLA Library Broadcast NewsScape here.

Sponsorship/Media Outreach - Avi Roth: Coffeegraph, Think Tank Gallery, Los Angeles

Worked with Think Tank Gallery, Los Angeles to garner sponsorship support and relevant partners to host a 21-day art show and event series celebrating the art of Avi Roth and his Coffeegraph technique. Integrating a live coffee bar into the gallery space, along with a working speakeasy pop-up diner, the space hosted events ranging from coffee talks and tastings, to performance art and live music. I orchestrated support from LA Weekly and the event's publicity campaign, landing coverage by KCET, LA Magazine, LA Times and more.

Media Outreach/Social Media - The GORGEOUS Project

THE GORGEOUS PROJECT is a photography book that explores the power of beauty, gender and their illusionary qualities. I provided pro-bono publicity, social media management and writing services for this project - writing the project's official press releases, pitching to press, and framing editorial sections of the actual book. 

Selected Coverage:

Huffington Post - 'GORGEOUS,' New Photography Book By Rob Lebow And Masha Kupets, Explores Beauty And Gender

Queerty - PHOTOS: High-Glamour Queers Get Gorgeous For New Photo Project

New Now Next - Tammie Brown, Delta Work Get “Gorgeous” In New Photo Book

Drag Official - THE GORGEOUS PROJECT CREATORS DISCUSS WORKING WITH DELTA WORK, MISS FAME, TAMMIE BROWN AND THEIR PLANS FOR 2014

Media Outreach / Backstage Press Tours - LA Opera

At LA Opera, I coordinated Public Relations efforts with the Director of Public Relations from November 2012 until July 2014. From an international press conference with Plácido Domingo and Renée Fleming, to backstage tours for niche bloggers, to specialized pitches for unique events, I helped to garner extensive coverage for a number of initiatives at LA Opera.

Selected Coverage:

LA Times - Ahead of 'Falstaff' performances, L.A. Opera talks turkey - literally

KCRW "Which Way LA" - Go behind the scenes at the L.A. Opera

La Opinión - Plácido Domingo invita a angelinos a ver 'Carmen'

EFE - Plácido Domingo lleva "Carmen" a Los Ángeles

LA Weekly - "Mod Night at the Opera" 

LAist - "Pencil this in: Mod Night at the Opera"

LA I'm Yours - "Mod Night at the Opera"

Musicians Institute Conversation Series

The MI Conversation Series provided artists, producers & music industry professionals with an opportunity to educate and inspire by sharing their experiences with Musicians Institute students and a live audience of fans online. Hosted by Wayne Jobson, past guests included Ziggy Marley, Jackson Browne, Brandon Boyd, Matt Sorum, Dave Wakeling, Nick Hexum, Adrian Young, James Valentine, Mark McGrath, Don Was and Slipknot. A special edition hosted by Alt 98.7fm’s Darren Rose featured special guest Nikki Sixx

“Songwriting is a very visual art form. It’s how to describe things with words or music that allows people to see into that life. He was a master.” - Jackson Browne on Warren Zevon

“I still think it’s really important for some songs to be very human. There were some songs on Tragic Kingdom that we didn’t even record to a click track at all. It’s not perfectly in time, those songs, but that’s by design.” - Adrian Young on Tragic Kingdom

Recorded conversations were made available on-demand on Livestream.com. Partners such as The Recording Academy® Producers & Engineers Wing® used the MI Conversation Series as an opportunity to offer their members an exclusive calendar event that celebrated music, production and education.

For Musicians Institute, it provided a way to connect with thousands of prospective students through social media, as the live-streaming conversations were promoted by the guests to their fans, and created an invaluable learning opportunity for students already enrolled in the school.

Event Marketing/Artist Booking - Musicians Institute Conversation Series, Bonnaroo 2012 in partnership with Rolling Stone

In addition to live performances by MI students and alumni, brand integration at Bonnaroo 2012 included a partnership with Rolling Stone to host conversations in the Musicians Institute "GO LIVE!" tent with select performers from the festival and Rolling Stone writer Benjy Eisen who served as host. Guests included: Ben Folds Five, Yelawolf, SOJA, Dumpstaphunk, ALO, Here We Go Magic, Chappo and Dirty Guv'nahs. I was connected with artist management through Superfly Presents and booked all conversations in the tent, coordinating artist transportation, talking points and social media promotion for each event during the festival. The conversations were recorded and posted on Rollingstone.com. Links to view the conversations are listed below.

Event Marketing - MI Annex, SXSW 2012 in partnership with House of Blues

SXSW has always been a paradigm for brands. The number one question is: How do brands connect with the artists attracting the most attention, and more so, the crowds of attendees that can't afford an official badge?

Musicians Institute partnered with House of Blues Entertainment to solve this problem in 2012 by launching a pop-up venue on the corner of 6th and Red River that was programmed by Musicians Institute and multiple partner agencies. Hosting sets that spanned a wider genre than any venue at SouthBy, the MI Annex hosted indie rock, heavy metal, death metal, hip hop and a select list of MI Alumni over the course of four days, with sets by LIGHTS, A$AP Rocky, Schoolboy Q, Beach Fossils, Craft Spells, Titus Andronicus, El Ten Eleven, Asking Alexandria, We Came As Romans, Job for a Cowboy and more. The MI Annex was a wild success, attracting massive crowds and extensive attention in social media.

In addition to the MI Annex, Musicians Institute also participated in the SXSW Trade Show and hosted stripped down sets by MI Alumni in addition to instrument lessons and guitar giveaways used for lead capture. Select footage from the event is available below.

Event Marketing - MI Live! Coachella 2011 & 2012, Stagecoach 2011 & 2012

As part of an ongoing branding campaign, Musicians Institute organized a series of corporate sponsorships at various music festivals. I worked with the school's Marketing Director to create an event marketing format that was easily replicated at numerous festivals. "MI Live!" hosted an air-conditioned environment with a small stage that hosted sets by MI students and alumni and an instrument corner by Roland on the grounds of the Coachella Valley Music & Arts Festival (2011 & 2012), Stagecoach Festival (2011 & 2012), Bonnaroo Music & Arts Festival (2011 & 2012), Sunset Strip Music Festival 2011, SXSW Pitchfork #Offline 2011, NAMM (2011 & 2012), and the KROQ Epicenter Festival 2010. I booked the artist showcases at all events, and worked with the director to coordinate the rest of the logistics for the set-up, break down and operation of the tent at each festival or event.

Musicians Institute Full Ride Scholarship Contest

I took over MI's Full Ride Scholarship competition in its second year of existence and worked with the school's Marketing Director to expand the contest internationally. Using Sonicbids as an entry platform, I organized a custom entry process and strengthened the contest's rules and regulations. I oversaw the panel judging after public voting, and organized the final concert performance, flying students to Hollywood from as far as Estonia, Belgium and Korea to perform with an A-list backing band of industry veteran hired guns. The contest exposed MI to a massive audience internationally and drew in a measurable increase in applications, as a completed application for admission to the school was a prerequisite for entering the contest.

MI Artist Series at The Hard Rock Cafe Hollywood Blvd

The Musicians Institute Artist Series hosted monthly showcases of MI student and alumni bands at the Hard Rock Cafe on Hollywood Blvd. I pursued this partnership and organized a series of showcases that lasted for over a year at the hip location, providing Hard Rock with quality talent, and exposing Musicians Institute to the Hollywood tourist market through student and alumni performances.

Non-Profit Event/Fundraising - Jam for Japan in partnership with Relief International

In response to the 2011 Sendai earthquake and tsunami in Japan, Musicians Institute wanted to give back. To serve the desire of the school's owner, Hisatake Shibuya, to give back to those in need, I worked with Relief International to organize the "Jam for Japan" campaign, which funded music education grants to replace lost instruments, sheet music and supplies for music programs in the Sendai region that were affected by the disaster. 

Social Media Strategy - Musicians Institute

At Musicians Institute, I oversaw the school's Facebook, Twitter, YouTube, Pinterest and LinkedIn pages, and monitored the school's Wikipedia page. My efforts drove considerable follower growth and engagement, which contributed to an increase in referral traffic to www.mi.edu.

Content Strategy - Musicians Institute Blog

To support growth of the school's following in social media, I created the MI Blog to regularly provide content to feed the social media strategy and create opportunities to link back to mi.edu. I wrote all content for the blog for over 2 and 1/2 years, which supported the school's SEO strategy and showcased interesting and insightful news about student life, alumni success, and the music industry at large.

Content Strategy - Musicians Institute Alumni Network Microsite

Working with the Alumni Outreach Coordinator, I spearheaded the content development for alumni.mi.edu, a microsite of mi.edu specifically for the school's alumni community. The microsite featured updates on alumni events, interviews with successful alumni and information about alumni resources available to graduates. I wrote all of the initial content for the microsite and organized the information hierarchy with the school's Brand Manager and Alumni Outreach Coordinator.